Privacy Policy
Introduction
Comunico (“we,” “us,” “our,” or “Company”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice coaching platform.
Information We Collect
Account Information: When you create an account, we collect your email address and any profile information you provide.
Voice Recordings: We collect audio recordings you submit for analysis and coaching feedback.
Usage Data: We automatically collect information about how you interact with the platform, including recordings made, feedback received, and session history.
How We Use Your Information
- To process your voice recordings through OpenAI Whisper for transcription
- To generate coaching feedback using Anthropic Claude based on your transcriptions
- To maintain your account and session history
- To improve our service through error tracking and performance monitoring via Sentry
- To communicate with you about your account or service updates (via email)
Third-Party Processors
Your information may be shared with the following third parties:
- Supabase: Hosts our authentication, database, and user data
- OpenAI: Processes your audio for transcription via Whisper
- Anthropic: Generates coaching feedback from transcripts via Claude
- Sentry: Monitors application errors and performance
All processors are bound by data processing agreements and maintain industry-standard security practices.
Data Retention
Voice recordings and transcripts are retained in your account as long as your account is active. You can request deletion of specific recordings at any time through your account settings, or delete your entire account which will remove all associated data within 30 days.
Your Rights
You have the right to:
- Access all your stored data and recordings
- Request deletion of your account and all associated data
- Request corrections to your personal information
- Opt out of email communications (except critical service notices)
To exercise these rights, please contact us at privacy@getcomunico.com.
Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or by posting a notice on our website.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@getcomunico.com.